After reviewing the guidance of the CDC, Midwest Gas will be adopting the following strategies in response to COVID-19:
1. Midwest Gas will continue to deliver to propane containers, as they are outdoors, however our servicemen will not perform any work inside homes or businesses. Invoices and receipts for delivery will be left in a plastic bag under the hood of the propane tank or on the outside of a door. As always, please contact Midwest Gas immediately if you smell gas or suspect a leak and we will determine the best course of action for everyone’s safety.
2. Midwest Gas is closed to walk-in business at our Highland Heights and Falmouth locations until further notice. We will continue to accept orders by phone for delivery to established accounts.
3. To minimize unnecessary physical contact, we are asking all customers to use contactless payment methods:
a. Visa or MasterCard payments can be made by phone or online.
b. Check or money order payments can be sent by mail, placed in the drop slot at Highland Heights or in the drop box at Falmouth.
c. Payments to be collected on delivery should be left in a plastic bag or envelope under the hood of the propane tank.
Our reliable delivery schedule keeps your tank full and your house warm.
We offer consistent and competitive pricing with no added delivery fees.
Family owned and operated since 1945, we proudly serve the community where we live.
2557 Alexandria Pike, Highland Heights, KY 41076
806 Robbins Avenue, Falmouth, KY 41040
08:00 am – 04:30 pm
Falmouth Office by Appointment Only